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Frequently asked questions...
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What is ERP?

ERP stands for “enterprise resource planning”.  The definition of enterprise resource planning is an integrated software solution used to manage a company’s resources.  ERP systems integrate all business management functions, including planning, inventory/materials management, engineering, order processing, manufacturing, purchasing, accounting and finance, human resources, and more.

Why implement an ERP system?

ERP software integrates all departments and functions across a company onto a single computer system that can serve all those different departments' particular needs.  ERP combines finance, HR, manufacturing and distribution all together into a single, integrated software program that runs off a single database so that the various departments can more easily share information and communicate with each other.  This integrated approach can have a tremendous payback provided the software is installed and used correctly.

What are the benefits of an ERP System?

The benefits derived from ERP can far outweigh the costs of the system, providing that the system is selected carefully and is appropriate for your company from a feature, cost, and technology standpoint.  Some of the benefits realized are:

  • A single integrated system
  • Streamlining processes and workflows
  • Reduce redundant data entry and processes
  • Establish uniform processes that are based on recognized best business practices
  • Information sharing across departments
  • Improved access to information
  • Improved workflow and efficiency
  • Improved customer satisfaction based on improved on-time delivery, increased quality, shortened delivery times
  • Reduced inventory costs resulting from better planning, tracking and forecasting of requirements
  • Turn collections faster based on better visibility into accounts and fewer billing and/or delivery errors
  • Decrease in vendor pricing by taking better advantage of quantity breaks and tracking vendor performance
  • Track actual costs of activities and perform activity based costing
  • Provide a consolidated picture of sales, inventory and receivables

An ERP system provides the solid operational backbone manufacturers and distributors need to improve the volume of production and fulfillment of orders while reducing costs.  By optimizing your manufacturing and distribution operations with ERP, you'll also be able to focus on new business opportunities.

Why should I choose Mosaic 21 Applications for my ERP solution?

The four main reasons to choose Mosaic 21 Applications are:

  • Software Functionality - superb user friendly functionality to meet all your business process requirements
  • Technology platform - ensures the security and integrity of enterprise data while providing the lowest total cost of ownership
  • Proven Implementation Control - with the Mosaic Implementation Methodology (MIM) you are ensured an expeditious and successful implementation
  • Industry Knowledge and Expertise - Mosaic's resources have real world experience in the manufacturing and distribution industries

Mosaic Data Solutions offers the functionality, technology platform, industry knowledge and implementation expertise to help you realize the full benefits of an ERP solution.

What are the supported platforms for Mosaic 21 Applications?

Mosaic 21 Applications are IBM Server Proven and run on the powerful IBM iSeries and AS/400 Advanced Midrange Computers.  This platform is the most flexible, stable, secure, and evolving suite of computers available.  As the IBM iSeries evolves to include multiple operating environments, Mosaic Data Solutions will be supported on other operating systems like UNIX, Linux, Windows and AIX.  Find out why the iSeries is the right platform for your growing business.

How does the total cost of ownership (TCO) of the iSeries compare with other platforms?

The five-year Total Cost of Ownership (TCO) is 90+% greater for Unix servers and Standard Intel Architecture Servers (SIAS) than for the IBM eServer iSeries servers.  See this IDC study.

What is the timeline to implement the Mosaic 21 solution?

The time to implement can be affected by many factors including customizations, process re-engineering, customer resource time and availability, and testing.  However, many of our customers implement the Mosaic 21 Applications in less than 90 days.

What kind of training do you offer?

Training is conducted on a Just-In-Time basis to minimize the time span between training and application of training to daily tasks.  Training is done on-site and in the same environment that will be used once the ERP system goes live.  This helps to re-enforce the knowledge transfer and practical use after "Go Live".

What is the cost to implement the Mosaic 21 Applications?

The cost of the Mosaic 21 Applications is based on the number modules that are licensed with the base system.  While we cannot post actual figures on our web site, we are proud to say that we offer a solution that meets the criteria of most budgets: our software is affordable to small and mid-sized businesses.  The industry average cost for an ERP implementation can be as much as two to three times the cost of the software.  The cost of implementing the Mosaic 21 Applications are a fraction of the cost of the system.

How do you license your software?

Like all ERP software, Mosaic 21 Applications are licensed, not sold.  Unlike other ERP software, Mosaic 21 Applications are licensed and installed on a "per processor" basis, meaning that the number of concurrent users which can access the system is unlimited.  This is an advantage to the growing enterprise because your yearly ERP budget is fixed and not dependent on the addition of users as your business expands.

The Mosaic 21 license requires participation in our Annual Maintenance program, which provides you with all product updates as well as access to Mosaic Data Solutions acclaimed support.  Your first maintenance invoice will not be received until 90 days after installation and is based on a standard of 15% of list price.

Can I purchase individual modules?

Modules can be purchase individually.  Some modules have integrated functionality and must be purchased together.

Can I purchase source code for Mosaic 21 Applications?

Yes, source code can be purchased for each of the modules.  Modifications to the original source code will affect the maintenance contract of base applications.  Mosaic Data Solutions provides a way for you to customized your modules without affecting the base applications.

Are Mosaic 21 Applications available in a GUI or browser format?

Mosaic Data Solutions maintains a commitment to dependability and ease of use of our applications.  The character based mode continues to be the most stable environment available.  Mosaic Data Solutions maintains an ongoing development effort to develop a Graphical User Interface (GUI) which will be released when it is proven to be as stable as the current character based system.  For a limited time, new customers will receive the GUI upgrade as a part of the license agreement.

Is the story I heard about Mosaic Data Solutions and the Tornado true?

It's true. Check out IBM's "The Legends of iSeries". The "Tornado" story is a true account of Mosaic Data Solutions survival of a tornado.   HTML Version.


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